Starting with all PC's that come with the Intel Skylake chipset or newer, W7 does not have the required chipset or USB drivers in order to install. That is why the KB and mouse freeze up. I suggest that you install W7 by using the HP Cloud Recovery Cl
Have you performed a Startup Repair? How did it go? If this does not resolve the issue, you have to manually troubleshoot startup issues using the Bootrec.exe tool. Kindly refer to this article for complete steps. Keep us updated.
There are several common causes for this problem. One possible cause is outdated or incompatible drivers. If your drivers are not up to date or are not compatible with your operating system, it can cause your peripherals to freeze. Another common cause is
Here are a few steps you can try to troubleshoot and fix the issue: Ensure that your mouse and keyboard are compatible with Windows 7. Check for any specific drivers required for these devices during the installation process. Try different USB ports for c
After the latest Windows 7 update, when it tried to install an update for the mouse & keyboard center, it caused an error and wouldn't install. Then my mouse stopped working altogether.
I want to dual-boot Windows 10 with Windows 7, installed windows 7 in different HHD, everything was going well until the PC boot and presented with a page where I have to select the language but the mouse and keyboard are frozen; I plug them in a differen
